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Facebook Business Page Fast Start

Facebook Pages for BusinessFacebook is becoming a massive online property. Businesses that want to leverage online marketing should seriously consider establishing a presence on Facebook. Here is how to get started.

There are three Facebook account types:

  1. Profiles are for individual people. You’ll need a profile in order to establish the other account types.
  2. Pages are in effect a profile for a non-person, tied to an entity. Pages act somewhat like a blog, where the admins have control over content. Sometimes refered to as Fan Pages.
  3. Groups are topic areas for people to gather and discuss. Groups act like a forum where the members can interact.

A key advantage of Pages over Groups is that Pages are indexed by external search engines.  You can read about other differences here. Every business should have a Page.

Create Your Page

To establish a Page, first you need to start from your personal account. Creating a Page makes you an administer of the Page, but only other admins can see who is an admin. You can invite any of your facebook friends to be an admin, or invite anyone via email. Anyone can be an admin on numerous Pages.

After you login to your personal account, click on the Pages link under your picture, or go to http://www.facebook.com/pages, and then click the + Create Page button.

Now you need to choose a category and Facebook gives you three options:

  1. Local
  2. Brand, Product or Organization
  3. Artist, Band, or Public Figure.

Most businesses that are regionally focused should choose Local and then a sub-category that is close to their industry. If your business has a national scope, choose Brand, Product or Organization.

Name Your Page

Put some thought and research into choosing a name for your Page. Facebook’s Statement of Rights and Responsibilities says that they won’t allow you to “infringe other people’s intellectual property rights,” so trademark rights are in play.

You should consider using your business name, especially if it is an established brand. But also consider using keywords, or a combination of both. You have a limit of 75 characters including spaces, and you do want to use full words and spaces. You will not be able to change this later so be careful! You might want to consult a professional (like me!) to help you do some keyword research and pick an ideal name, it is that important.

Edit Your Page

After you click the Create Page button, you’ll be presented with your new Page. First, upload your logo by holding your mouse over the profile picture and clicking “Change Picture.”

You can edit your Page’s settings by clicking on the “Edit Page” link underneath the profile picture. A significant setting to consider is under Wall Settings, Fan Permissions. Here you can choose to allow Fans to post content to your wall and comment on your postings, which I highly recommend allowing. Admins can remove any content that they deem inappropriate.

Now what? Well, this has been the easy part. The hard part is attracting fans, posting great content on a regular basis, and leveraging your new social asset. These are topics for posts to come.


WordCamp finally coming to Minneapolis!

WordCamp Minneapolis St. PaulWordCamp Minneapolis St. Paul has officially been announced! WordCamp is a community organized and hosted conference focused on discussing the open source WordPress blogging platform. The first WordCamp event was held in San Francisco in 2006. Since then, the event has spread around the world. Previously, the closest WordCamp to the Twin Cities was in Chicago.

WordCamp MSP will be on Saturday November 13, 2010 at the Eagan Community Center. Registration starts on March 1st, and the limited spots typically fill fast. Minneapolis is a very active online marketing community, and WordPress is a favorite tool in this crowd, so I predict a full house.

The organizers are looking for program ideas, speakers, volunteers and sponsors. For anyone looking to market to a highly targeted and enthusiastic online marketing and technology audience, this will be a great opportunity. Find out more at the WordCamp Minneapolis St. Paul website.


Facebook > Google?

social-media-facebook In more ways than one, Facebook is becoming just as important as Google to online marketers. Today’s wake up call is news from Compete.com that Facebook is the leading referrer (source of traffic) to big portal and news sites like MSN and Yahoo!, sending significantly MORE traffic than Google. Social media, and Facebook in particular, is not a fad, or limited to Internet experts. Social media is becoming just as important as search to users, and in turn, should be a high priority to those planning and approving marketing campaigns.

Many businesses are taking a wait and see approach to social media. Decision makers want to see case studies and ROI, which is fine and good. There are plenty of examples of social media success, but truthfully many are relatively shallow this early in the game. Getting in the game and figuring out what works for your customer, for your audience and for your business is a process of trial and error. Laggards will have an uphill fight because lessons learned will not be easily applicable across businesses. And earning an audience is a long-term process, so getting started now will only help you when you do have formulas that are effective.

What is clear at this point is that social media is here, its a big online movement, and any serious online marketing campaign should be incorporating social elements.